My Account & My Orders

Once your order has been logged and payment authorization has been received, the seller confirms receipt of the order and begins processing it.

Unfortunately, products listed as ‘Out of Stock’ are not available for sale.


We will try to dispatch your order as soon as possible and will keep you informed at every step of the way.

Unfortunately, products listed as ‘Out of Stock’ are not available for sale.


We will roll back your money including gift charges back to your account within 48 hours.

We don’t believe in hidden charges as we are absolutely transparent!

There are many benefits of making your payment online- convenience, safety and security. While making a payment online, you will be provided with an authorization code in confirmation, if your payment has been successful. In case, your payment is declined, we recommend that you check the accuracy of the details of your name, account details, billing address and password. Make sure that your internet connection is not disrupted, during the process. 

If your account has been debited after you receive the notification of a payment failure, the normal process is that the payment is credited back to your account within 7 business days. For further clarification, you can shoot us a mail on care@jabong.com or give us a call, with your order number.


You can expect delivery of your order on business days. Business days are defined as all working days from Monday to Saturday, excluding national and state holidays.

Unfortunately, presently, we do not provide the option of choosing your preferred courier company.